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This paper aims to assess COVID-19 as presenting both a crisis and opportunity for police trust and legitimacy by considering the role of police in delivering the legislative requirements of government and enforcing various health orders across Australia and New Zealand.

The research relies on a mixed-methods analysis of national, commonwealth, state and territory policy, corporate police reports, academic commentary and media coverage throughout the pandemic. Survey data gathered during the pandemic relevant to trust and legitimacy in police and government is also analysed.

Five findings relating to police trust and legitimacy are identified. They reveal that police mostly did seize the pandemic as an opportunity to implement practices that enhanced perceptions of trust and legitimacy. However, even where police were able to leverage COVID-19 as an opportunity, the protracted nature of the pandemic posed a challenge for maintaining trust and legitimacy gains. The findings also underscore the importance of a continued focus on building trust and legitimacy post-pandemic to counter any lingering consequences.

The applicability of the findings outside the Australian and New Zealand context may be limited, given differences in jurisdictional legislative frameworks and policing operational environments.

This study identifies good community engagement practice for pandemic policing, contributes to communication strategies for managing trust decay during an emergency, forecasts ongoing trust and legitimacy challenges to policing’s post-pandemic operational environment and enhances aspects of post-pandemic recruitment approaches.

The findings contribute to emerging police practice and research on building and sustaining trust and legitimacy during periods of uncertainty and volatility, such as during and after a pandemic.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

This review is based on “Strategic thinking about disruptive technologies” by Nick Evans, Bill Ralston and Andrew Broderick. They describe a project carried out by SRIC‐BI for the US government to identify the most important civilian technologies disruptive to US interests up to 2025. Six technologies identified as likely to be the most disruptive were biofuels and bio‐based chemicals, biogerontechnology, clean coal, energy‐storage materials, service robotics, and The Internet of Things.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

Examines the development of DSP [digital signal processing] technology which has led to the increasing use of speech synthesis applications in the home, office and factory. Describes how the latest speech synthesizer chip works and outlines the product development cycle from the initial idea through the recording and encoding of the message to the end product: a speech synthesis device which can be used in a wide variety of man‐machine interface applications to warn, inform, instruct or to entertain.

A company's strategy work is not complete without a consideration of the ongoing emergence of disruptive technologies from laboratories around the globe. This paper aims to offerone such methodology – the opportunity‐discovery process – to systematically look at a full range of emerging technologies, see the commercialization possibilities, and lay the foundation for understanding what to do.

All of the steps in the opportunity‐discovery process are demonstrated in a project done for the US government. The challenge was to identify the most important civilian technologies disruptive to the US interests up to 2025.

In this paper, biogerontechnology is used to show the product of the analysis methodology. For biogerontechnology, the disruptive potential comes in the form of new treatment modalities and shifts in the cost, allocation, and use of health‐care resources.

More research needs to be done to examine the commercial opportunities of biogerontechnology.

The task of analyzing disruptive technologies is also critically important because making the uncertainties about the future explicit is the key to understanding the possibilities and making good choices about where and when to invest the company's precious time and resources.

This is the first case study of the SRI‐BC opportunity analysis, and it highlights the scenario approach to understanding disruptive technology.

The purpose of this paper is to discuss the methodology and results of using thermography for pre‐retrofit (pre‐R:T) and post‐retrofit (post‐R:T) surveys undertaken to qualitatively assess retrofitted external wall insulation (EWI) on pre‐1919 existing dwellings with solid exterior walls.

This study involved undertaking qualitative thermography surveys before and after installation of EWI at two mid‐terrace dwellings in Swansea (UK). One dwelling was part of a whole‐street approach and the other was an isolated installation.

The two case studies have provided evidence of potential thermal bridges created as a result of an incomplete covering of EWI. Whilst overall heat loss appears to have been reduced, further evidence is required to establish the extent to which these thermal bridges reduce overall thermal performance.

Only two schemes undertaken in Swansea (UK) are represented in this study and are therefore not a reflection of EWI installations generally. Nevertheless, the study suggests more general concerns with the installation of EWI where a continuous covering of insulation cannot be achieved. Further research is required to assess the long‐term implications of thermal bridges on the condition of the dwelling and the health of occupants.

This paper has introduced and tested a pre‐R:T and post‐R:T methodology for assessing the thermal performance of deprived dwellings, which have had EWI retrofitted to solid exterior walls. By using the pre‐R:T and post‐R:T methodology the paper has demonstrated a visual method for illustrating problems in retrofitting EWI and highlighted improvements in thermal performance, which can be used by stakeholders involved in the maintenance and improvement of existing dwellings.

Many facilities management professionals originally graduated from a building surveying course. The high referral rate of the professional body pre‐qualification assessment process for building surveyors and other criticisms of graduates have led many to question whether building surveying education is fit for purpose. This paper seeks to address these issues.

Previous research on this subject has concentrated on obtaining the views of course providers and employers. The approach adopted for this study has been an on‐line survey of recent UK building surveying graduates. A 30 per cent response rate resulted in 806 graduates undertaking the survey.

Most graduates had studied a full‐time undergraduate course, three‐quarters had gained some form of placement or work‐experience during their studies, the mode of the year of graduation was 2004 and 65 per cent of the sample work in private practice. The survey reveals concerns over non‐coverage of some of the professional body's pre‐qualification competencies. The most useful subjects studied by graduates were construction technology and building pathology and the least useful was economics. The top two omitted subjects from courses were contract administration and dilapidations – both core areas of work. Skills development was weaker on postgraduate than undergraduate courses.

Those designing HE building surveying courses can refer to the results of this study to ensure that their curricula remain relevant and current to the needs of industry.

This study into building surveying education has been undertaken at a time when many UK universities are reviewing their course provision to ensure that they are well placed to survive the massive upheaval imposed by government funding cuts and changes in student finance. This study with its large sample size will be of assistance to those reviewing building surveying courses.

Looks at how, at a time when efficiency is at an all time premium and operational complexity is expanding exponentially, many companies are coming to recognise that the key to success is no longer simply to encourage exceptional individual performance but instead to assure effective co‐ordination both within an organization and among organizations. Discusses software designs that are beginning to build systems that facilitate and support group collaboration.

Recently, the author facilitated a particularly difficult organization development (OD) intervention with a private non‐profit organization. It was an organization whose staff and governing board were deeply divided by interpersonal conflict. Although he tried to avoid it, the author found himself pulled into the politics of this organization. This intervention caused him to ask the question: Who is the client in an OD intervention? Is it the person who hired him? The entire organization? The organization's board? OD practitioners, as reflected in the academic literature, either provide conflicting views on this point or ignore the question altogether. Citing quotations from many prominent OD practitioners, including Golembiewski, Bennis, Burke, French and Bell, and Weisbord, the author searches for a definitive answer in the literature. In this paper, which is part literature review and part case study, he takes a critical look at the OD literature on this topic; ties OD to Jean Jacques Rousseau's concept of the general will; writes an in‐depth case study; and provides his reflections on this issue. The author concludes that within a highly politicized and contentious organization, it can be highly problematic for the OD practitioner to work for the organization as a whole, since he/she may, at times, be forced to take sides.